microsoft outlook 2016 16.16.8 okta login screen loop mac

If you don't know your UPN, contact your administrator.įor more information about UPNs, see User name formats. ResolutionĮnter your UPN in the User name field of the Accounts dialog box, and then quit and restart Outlook 2016 for Mac. In this situation, you have to manually enter your UPN in the Username field in the AD FS dialog box of your provider. In the dialog bog that pops up, Enter the email or UPN of the user and the password. When they enter their office 365 password, the dialog box returns asking for a password for. The box is a small dialog box with email address and password. On the menu that pops up there will be an extra option : 'Test Email AutoConfiguration'. The problem is that our users (all of whom were in Office 365 In-Cloud only users) are now prompted for a signon when they launch Outlook full client (some are 2010, 20 clients). You entered your email address in the User name field of the Accounts dialog box in Outlook 2016 for Mac. Right click on the Outlook tray icon (beside the clock) while holding the left CTRL key.Your email address differs from your user principal name (UPN).This issue occurs if the following conditions are true: However, you're repeatedly prompted for your credentials after you've already entered them.

When you try to connect to the Exchange Online mailbox, your provider's Active Directory Federation Services (AD FS) authentication dialog box is displayed, and you enter your credentials. You're using Outlook 2016 for Mac version 15.20 or later versions to connect to an Exchange Online mailbox through a federated account, and modern authentication is enabled.

Microsoft outlook 2016 16.16.8 okta login screen loop mac